Product Discovery with Internal Customers
In this episode of All Things Product, hosts Petra Wille and Teresa Torres dive into a common challenge faced by internal product teams—relying on stakeholder meetings instead of proper discovery practices. Why do so many teams collect requirements through meetings rather than observing real user behavior? How can product teams better differentiate between stakeholders, end-users, and sponsors?
Petra and Teresa break down why internal tools often fall into the requirement trap and share actionable strategies for conducting effective product discovery, even when your users are colleagues. They explore how to leverage internal access, the importance of story-based interviews, and how...